Our Client
The client is an esteemed and leading name in the Information Technology industry. They have a large repository of internal and vendor training programs for all their software and hardware products. These training programs are made available to their own staff and also to the employees of their vendors worldwide. The training is usually conducted either in instructor-led classroom sessions or thought the Internet in their virtual classrooms. The trainings require training material to be developed and re-structured or re-modelled from time to time based on the training need and scope, and in many cases, as per the request of vendors. Some of these trainings require different sections of more than one course to be collated to design a customised training program.
The Need
The client wanted to conduct customised training programs which would essentially cover only specific areas of either one or multiple products. The training materials for these products were already available and were humongous in size as they covered the product in its entirety. The training material was divided into multiple books and the trainings were of longer training durations. The current need, however, was to create shorter 1-day/2-day training programs, which would take specific areas of the original training materials (source books) and form multiple such source books. The outline of these customised programs was provided to the team for reference and building purpose.
Content Size
The original training material covered more than one book, each book comprising of at least 500 pages. Searching the desired content from within these books was a big challenge.
Content Structure
The content structure and the look and the feel of the books were different from each other. The challenge was to put the extracted content in one structure, in which the design of the pages would have to be the same, that is header, footer, cover page design; internal formatting and so on.
The Solution
The approach we followed was:
The team carefully extracted the content as per the desired structure from the source books and collated the same in the sequence provided in the outline.
The extracted content was then reviewed thoroughly to earmark the differences in the design, the look and the feel and the formatting. The required changes were noted
Each change was then made to ensure that the document looked the same from end-to-end and not a mash up of different pages.
The book was then compiled to create one single document that was complete with cover page, links and client branding.
The Results
We were able to successfully deliver the content material to the client meeting all the desired objectives.
