Our Client
The client was a state government department in India. They needed to develop a website which would:
- Enable the department to switch over to a different taxation model
- Build a comprehensive database of tax payers
- Build a comprehensive database of tax payers
- Integrate all the offices under the department through LAN/WAN
The Need
Our brief from the client was to create a PowerPoint based User Guide with step by step instructions. The User Guide was required to be simple to understand and had to describe each and every available feature in the system to assist the end user. It had to contain as many snapshots as possible (down to the last button).The client had an innate desire to make an animated guide so that the non-computer savor’ users in the department as well as in the state could understand the steps easily.The snapshots from the website and guidelines on using the system were provided to us.
The Solution
We followed the following approach and methodologies for developing the User Guide:
Familiarization
A thorough study of the website was done to familiarize ourselves with the different options and relate them to the snapshots and content provided. Any missing link was also considered and the snapshot taken.
Design
The design of the presentation was planned and a summary storyboard was created to ensure proper flow as per the website; keeping in mind the snapshots and animation desired.
Creation
Each slide was prepared carefully as per the storyboard and adequate animation was created.
Animation
Special care was taken to animate the required step-by-step instructions; for example; filling up of a form on the website or a login process.
The Results
We were able to successfully deliver the assessment material to the client meeting all the desired objectives.
